I submitted my notes, when do I get paid? You get paid approximately 4 weeks after you submit your session notes into Providersoft
What are the rates (rates for ongoing care are the same for both NYC & Westchester cases)?
ABA/SI/FT/SW Provider - As an employee (W2): $60 per 60-minute session and $50 per 30-minute session; As a DOH approved independent contractor (W9): $70 per 60- minute session and $55 per 30-minute session.
ST/OT/PT Provider - As an employee (W2): $55 per 30-minute session; As a DOH approved independent contractor (W9): $63 per 30-minute session
OTA - As an employee (W2): $48 per 30-minute session Evaluations:
SI Evaluators - $175 monolingual; $200 bilingual
ST/OT/PT Evaluators - $160 monolingual; $200 bilingual
Psychological Evaluations - $160 monolingual; $200 bilingual
How do I access my paystubs?
Send your request to Payroll.firstname.lastname@example.org and a link will be sent to you, providing you access to Primepay
Why does my paystub show a different cycle?
Your paystub should show the corresponding cycle for your payment UNLESS you submitted late, then it will show the current cycle
How do I see my full payment for a cycle?
a. Log into Providersoft , click on Providers tab
b. Enter your name, click on Search
c. Click on your name
d. Click on Sessions Tab
e. Input the appropriate date range you are interested in and click Search
Why are my deductions so high?
The amount of taxes withheld is based on information you submitted on your W4
a. Your filing status
b. Number of allowances you are qualified to take
How can I change my direct deposit?
a. Submit your Official Bank’s direct deposit form OR
b. Use link: https://primepay.com/resources/forms-calendars and download Primepay forms-Direct Deposit
c. Fill out form and submit to email@example.com
How can I change my tax withholdings?
Why are my claims still pending in Providersoft?