Who do I contact for: Onboarding, Ongoing HR Compliance, dates for Onboarding Training, dates for Ongoing Training, Logging into Providersoft, Full-time benefits, changes to my file (address, direct deposit, tax forms)?
Vicki-Mae Roberts, HR Director
Who do I contact for: questions related to contents of onboarding/ongoing training, questions about session note and progress report writing, and guidance/questions on clinical practice?
Loven Panaligan, Clinical Director
Who do I contact for: Accepting/rejecting a new case?
- Jamella Palma for Brooklyn, Queens, and SI cases
- Petra Julien for Manhattan, Bronx, & Westchester cases
Who do I contact for: Questions related to my assigned case?
- Briana Brizan if your case is located in Manhattan
- Shermila Maitland if your case is located in the Bronx or Westchester
- Jahidee Zorilla if your case is located in Brooklyn or Staten Island
- Chris Bermudez if your case is located in Queens
Who do I contact for: Assistance related to Providersoft?
- For assistance logging-in: Vicki-Mae Roberts
- For assistance reviewing your assigned case: Your assigned casemanager
- For training: See section 'Providersoft' on FAQs main page
Who do I contact for: Questions related to billing?
- Maria Araujo, Senior Biller
- Nordia Fagan, Biller
Who do I contact for: Questions related to payroll?
Cheryl Villafana-Jones, Payroll Admin
Who do I contact for: Pre-filled session notes/progress reports?
Chris Bermudez. Use this email for prefilled session note requests only: email@example.com