What is BF's staffing text line to accept/reject cases?


347-915-1112


Who are BF's staffing coordinators?


- Jamella Palma for BK, SI, & Queens (347-915-1112 ext 106)


- Petra Julien for Manhattan, BX, & Westchester (347-915-1112 ext 110)

What is a Service Coordinator (SC) and what is their role?


The SC coordinates service for the family. They are assigned to the family to 'connect the dots' by ensuring requests, services, resources, transitional programs etc are explained and secured for the family. Our staffers speak with several SCs daily (SCs that work for BF as well as SCs who work for other agencies). The SCs provide our staffers with case information so that they, in turn, seek out a provider like you who may be willing to provider a specific service for a child/family

What does SI/ABA/OT/PT/ST/FT/SW mean and what kind of certification/license do I need?

ABA - Applied Behavior Analysis: must be either a certified teacher (birth - 2nd grade, LMSW, or LCSW


SI- Special Instruction: must be either a certified teacher (birth - 2nd grade), LMSW, or LCSW

OT- Occupational Therapy: must be either an OTA or OT

PT- Physical Therapy: must be a PT

ST- Speech Therapy: must be either a ST or CFY

SW- Social Work: must be either LMSW or LCSW


FT- Family Therapy: can be any of the above certified/licensed professionals

For SW cases, what does the therapy consist of?


Please reach out to our Clinical Director, Dr. Loven Panaligan (lpanaligan.brightfuture@gmail.com) for specific guidance.

For FT cases, what does the therapy consist of?


Please reach out to our Clinical Director, Dr. Loven Panaligan (lpanaligan.brightfuture@gmail.com) for specific guidance.

How come the case is no longer available?


Cases are typically 'first come, first serve' meaning that another provider may have already requested the case or the SC for the case already staffed it with a different agency.

What can I do to increase my chance of securing a case?


1. Always respond as quick as possible to our staffer

2. Once our staffer calls you to give you the case details, call the parent immediately to secure a schedule with the parent.

3. Always inform our staffer whether or not you successfully secured a schedule with the parent.